1. Microsoft 365

How to Cancel Microsoft 365 trial ?

Microsoft 365 offers a trial period for users to explore its features. If you’ve decided not to continue with the subscription and want to cancel the Microsoft 365 trial, here’s a step-by-step guide:

Method 1: Cancel the Microsoft 365 trial Online

  1. Sign In:
  2. Subscription Management:
    • Click on your account icon in the upper right and select “View account” or “Account.”
  3. Services and Subscriptions:
    • Navigate to the “Services & Subscriptions” section.
  4. Cancel Trial:
    • Look for the Microsoft 365 subscription and find the option to cancel or turn off auto-renewal. This is usually labeled as “Cancel trial” or “Cancel subscription.”
  5. Follow Prompts:
    • Follow the on-screen prompts to confirm the cancellation.
  6. Confirmation Email:
    • Check your email for a confirmation of the cancellation. It’s good practice to keep this for your records.

Method 2: Contact Microsoft Support.

If you encounter difficulties canceling online, you can contact Microsoft Support for assistance.

  1. Go to Microsoft Support.
  2. Sign In:
    • Sign in with the Microsoft account linked to the trial.
  3. Contact Support:
    • Look for the “Contact us” or “Get help” option.
  4. Product and Issue:
    • Choose the product (Microsoft 365) and describe the issue as canceling the trial.
  5. Contact Options:
    • Select the option to receive a call or chat with a support agent.
  6. Follow the agent’s guidance:
    • If you choose a call, follow the guidance of the support agent to cancel the trial.

Additional Tips:

  • Billing Cycle:
    • If you’ve been billed during the trial and want a refund, address this during your conversation with Microsoft Support.
  • Record Details:
    • Keep records of your cancellation confirmation and any communication with Microsoft Support.
  • Check billing statements:
    • After cancellation, monitor your credit card or bank statements to ensure that no further charges occur.


Cancelling a Microsoft 365 trial is a straightforward process. Whether you choose to cancel online or call the Microsoft 365 help number from Microsoft Support, following these steps will help you end the trial successfully. If you need further guidance, our third-party support team is available by phone to assist you throughout the process.

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