Do you have trouble signing into Windows? Be at ease if you experience the Windows Login Error 0x80280013 ; a repair is simple. When users attempt to log into their computers using their PIN code, the PIN error 0x80280013 occurs. “Something went wrong, and your PIN isn’t available,” reads the error notice.
Let’s look at the troubleshooting techniques you might use to resolve the issue now that you are aware of the most frequent causes of the error.
1.Enter a password to log in.
We advise using a password to access your computer if that is a possibility for you. You can proceed with changing the PIN or removing it after you are logged in.
Here’s what you can do:
- To access Windows settings after successfully logging in, press the Win + I keys.
- On the right side of the window, choose Sign in options after selecting Accounts in the left pane.
- In the area titled “Ways to Sign-in,” expand the PIN (Windows Hello) section.
- To continue, select the Change PIN or Remove PIN button in accordance with your selections and follow the on-screen instructions.
- After making these adjustments, maybe the PIN issue won’t arise again.
2.Enter Safe Mode.
You can boot the device into Safe Mode and make the modifications there if you are unable to log in to Windows with a password.
Using this technique, Windows will start in Safe Mode before the NGC folder is deleted. If you are unfamiliar, Safe Mode starts the computer with only the most fundamental drivers and software. On the other side, the NGC folder houses all the PIN-related data. The issue will be resolved if any of the corrupted data in the NGC folder is deleted.
Here’s how to start your computer in safe mode:
- Put your computer to sleep.
- Restart it, then press the power button for at least five seconds to turn it off once Windows has begun to load (your screen will show circling dots).
- When you do this twice, the third time Windows boots into the recovery environment.
- Select Troubleshooting from the list of available choices.
- Select the Startup Settings option from the Advanced Settings screen.
- Press the F4 key to start the computer in Safe Mode after the startup settings screen has appeared.
- In the confirmation window, click Yes.
- Launch File Explorer and go to the following location once you are in Safe Mode:
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft
- Find the NGC folder here, and then, from the context menu, select Delete.
- Restart your computer after finishing, then attempt signing into Windows with your PIN.
- If insufficient permissions prevent you from deleting the NGC folder, follow these instructions instead:
3.Make use of the System Restore Tool.
To go back to a system state where the error wasn’t present, you can alternatively use the System Restore tool.
Periodically, and especially before carrying out important actions, the System Restore program sets restore points on the system. A restore point is a record of the status of the system at a specific moment in time. These snapshots and restore points allow you to go back to the state the system was in just before the snapshot was taken.
To use the System Restore tool in this technique, we will use the Windows recovery environment. This tool enables you to return the system to a previous state in which the PIN error wasn’t present.
To continue, adhere to these steps:
- Take the actions we outlined above to enter repair mode.
- Select Troubleshooting from the list of available choices.
- Make the System Restore selection on the Advanced Settings screen.
- A list of your computer’s restore points will now be shown to you. Click Next after selecting one.
- To continue, adhere to the on-screen directions.
If you are unable to locate a restore point, your machine may have had this feature turned off. If so, proceed to the next technique below.
4.Reset the computer.
If none of the techniques have been successful for you, the issue is being caused by a corruption error that cannot be resolved by utilizing standard troubleshooting techniques.
If this situation applies to you, we advise you to reset your computer. You do not need to worry about losing those because Windows gives users the option to maintain their private files and data while the procedure is running.
Your system will return to its initial condition after a reset when no such faults are present. It is crucial to keep in mind that throughout the process, you can lose your preferences and other specific settings.
Follow these steps to proceed:
- Launch the computer in repair mode, then select Advanced options under Troubleshooting.
- Select Reset this PC from the list of alternatives, then select Keep my files. During the procedure, select “Remove everything” if you want to remove everything.
- To continue, adhere to the on-screen directions.
I hope a thorough system reset will fix the Windows Login Error 0x80280013 problem for you.
If you choose to postpone a system reset, you can try reporting the problem to the Microsoft team and wait for a formal resolution from their end. This is advised, though, only if you can go a few days without using your computer.